Use case
An inbox that sorts itself
An AGNT agent reads incoming mail, classifies it, drafts replies for the routine cases, and escalates the ones that genuinely need you — all under rules you write.
How AGNT runs it
Classify and route
Support, sales, billing, spam — labelled and forwarded to the right place the minute mail arrives.
Draft replies, never send blind
Routine answers are drafted for one-click approval; nothing goes out without the gate you set.
Escalate with context
Urgent threads land in Slack with a summary, the history, and a suggested response.
Part of AGNT use cases · See it in the marketplace