Define
Map the process, baseline, systems, risks, and decision rights.
AGNT Managed Operations
One operation.
Clearly owned.
We qualify, build, deploy, monitor, and improve a defined business operation in production.
Annual managed engagements start at $100K.
Builders from teams and universities including
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Organization names reflect individual affiliation. No partnership or endorsement is implied.
Not an AI strategy project.
You are buying accountable operating capacity for work that can be named, measured, governed, and improved.
Build
Implement the agents, tools, approvals, evaluations, and failure handling.
Operate
Monitor production, handle agreed incidents, and ship controlled improvements.
Start where the work is costly and bounded.
A good first operation has recurring volume, historical examples, clear outputs, a named owner, and a reversible launch path.
Exception queues
Research, prepare, route, and track operational exceptions.
Support work
Investigate cases, draft responses, escalate risk, and review quality.
Evidence collection
Gather records across approved systems and preserve the source trail.
Reporting
Reconcile data, produce decision briefs, and flag unresolved issues.
These are engagement patterns, not claimed customer outcomes.
Two steps to production.
We earn the annual engagement by proving the operation is worth operating.
Operation Qualification
4–6 weeks
Paid, fixed-scope entry engagement.
- Current-state map and baseline
- Historical-case assessment
- Authority and risk design
- Evaluation and acceptance plan
- Architecture and first-year proposal
- Go or no-go recommendation
Managed Operation
From $100K/year
Annual production ownership.
- Named operations and systems
- Monitoring and evaluations
- Incident and exception handling
- Controlled releases and rollback
- Connection continuity
- Value and risk reviews
The proposal leaves no blanks.
Before signature, you see what is included, what is not, and what changes the price.
Commercial boundary
Operations, activation fees, annual fee, included allowances, pass-through costs, and change-order rules.
Operating boundary
Systems, permissions, prohibited actions, approval thresholds, coverage, incidents, release cadence, and rollback.
Exit boundary
Credential revocation, data export or deletion, runbooks, transition support, and retained evidence.
Controls before autonomy.
The goal is the safest useful authority level, not the highest possible one.
Built into the operation
- Read-only, draft-only, or approval-gated modes
- Amount, recipient, system, and risk thresholds
- Safe failure states and rollback
- Evaluation results and evidence retention
Outside the default boundary
- Final legal, medical, credit, or employment judgments
- Unsupervised movement of money
- Contract execution or termination decisions
- Physical-system control without a separate safety case
Connection failures are production failures.
Supported operations include AGNT Auth Manager for routine OAuth lifecycle maintenance and connection-health monitoring.
Maintain
Refresh eligible supported tokens before routine expiration.
Escalate
Route provider-required reauthorization to the approved owner.
Respond
Handle supported integration changes inside the agreed operation boundary.
AGNT cannot override revoked consent, provider outages, account restrictions, changed scopes, or forced human login.
Fit matters more than the sale.
If the operation cannot justify the spend or cannot be governed safely, the right answer is no.
Good fit
- Named executive and operational owners
- Measurable queue, cost, delay, or control burden
- Historical cases and known exceptions
- Human supervision during first release
Not a fit
- “Add AI everywhere” with no named operation
- No baseline or historical examples
- Unsafe or legally inappropriate authority
- Unlimited custom development disguised as operations
Questions, answered.
The annual relationship should be legible before it begins.
Why not hire one operations engineer?
Hire internally when one person can safely own the full function. Managed Operations combines agent engineering, integrations, evaluations, security design, incident operations, connection management, and value reporting.
Do you guarantee business outcomes?
No. We can commit to acceptance tests, operating procedures, evidence, escalation, service levels, and remediation. We cannot guarantee revenue, perfect accuracy, or uninterrupted third-party services.
Where does the operation run?
Customer-controlled, private, hybrid, or approved AGNT Cloud patterns are available after technical and commercial qualification.
What happens if we stop?
Offboarding terms cover credentials, data export or deletion, runbooks, configuration delivery, transition support, and retained evidence.
Bring one operation.
We will tell you if it is worth owning.
Start with the baseline, the current pain, and the systems involved.