Automate Gmail + Jira
The inbox most operations still start in. The ticket system of record for engineering work. Put an agent between them and the hand-off stops being manual: it reads, decides, acts, and shows its work.
Inbox Triage is a ready-made agent built around Gmail; point its last step at Jira to finish this hand-off.
Automations teams run
These are not field mappings. An agent reads the Gmail side, works out what it means, and only then decides what — if anything — should happen in Jira.
When a new email arrives in Gmail…
…an agent can create and update issues in Jira — after reading the context and deciding it should.
When a label is applied in Gmail…
…an agent can transition tickets with comments in Jira — after reading the context and deciding it should.
When a thread goes unanswered in Gmail…
…an agent can summarise sprint state in Jira — after reading the context and deciding it should.
When an issue is created or transitions in Jira…
…an agent can send or draft a reply in Gmail — with the reasoning recorded in the run’s receipt.
When a sprint starts in Jira…
…an agent can apply labels and archive in Gmail — with the reasoning recorded in the run’s receipt.
When a priority changes in Jira…
…an agent can extract attachments and fields in Gmail — with the reasoning recorded in the run’s receipt.
Gmail to Jira, setup template
Start with the gmail-api node and a custom-api call to {yoursite}.atlassian.net. Configure the Gmail source payload, the agent input, and the Jira operation. The sequential template does not implement conditional writes or approval by itself.
This is a schema-checked starting point, not an end-to-end tested automation. Replace every CONFIGURE_ value, choose the operations you intend, connect credentials and map source outputs into later inputs. An edge orders steps; it does not supply a condition, an approval gate or a field mapping. Add and test those controls explicitly before any write. Cloud APIs and model providers may receive data. Keep the workflow inactive until tested with fixtures.
{
"id": "6d5373ac-be3b-46a0-abc7-e9b04087c0d0",
"name": "Gmail → Jira",
"nodes": [
{
"id": "01ddd167-8674-41c7-a6ea-e83e5b09885e",
"text": "Run on a schedule",
"x": 512,
"y": 144,
"isEditing": false,
"type": "trigger-timer",
"icon": "connect",
"category": "trigger",
"isSelected": false,
"parameters": {
"fireOnStart": "No",
"scheduleType": "Interval",
"schedule": "Every 15 Minutes"
},
"description": "Setup template for Timer Trigger. This trigger node fires the workflow at specified intervals or at a specific time. Configure credentials, inputs and output mapping before use.",
"error": null,
"isActive": false,
"output": null,
"outputs": {}
},
{
"id": "91431c30-673a-4cde-ab07-3494633afe50",
"text": "Read Gmail",
"x": 512,
"y": 336,
"isEditing": false,
"type": "gmail-api",
"icon": "connect",
"category": "action",
"isSelected": false,
"parameters": {
"operation": "Search and Read Emails",
"searchQuery": "CONFIGURE_SEARCHQUERY",
"maxResults": 1
},
"description": "Setup template for Gmail API. A powerful tool to send, reply, read, organize, and manage attachments in Gmail. Configure credentials, inputs and output mapping before use.",
"error": null,
"isActive": false,
"output": null,
"outputs": {}
},
{
"id": "d0753634-70aa-4d03-aba0-278d25f704f2",
"text": "Review source and draft",
"x": 512,
"y": 528,
"isEditing": false,
"type": "agnt-agent",
"icon": "connect",
"category": "action",
"isSelected": false,
"parameters": {
"agentId": "CONFIGURE_AGENTID",
"message": "Read the Gmail item. Decide whether it warrants action in Jira, and explain why.\nSource input: CONFIGURE_SOURCE_INPUT. Produce a reviewable draft only; do not take external actions."
},
"description": "Setup template for Agent Chat. Chat with an AI agent from your agent library. Select an agent and send messages to interact with it within your workflow. Configure credentials, inputs and output mapping before use.",
"error": null,
"isActive": false,
"output": null,
"outputs": {}
},
{
"id": "6fcc42e5-cb85-408a-a9c6-c60549452ca4",
"text": "Call Jira",
"x": 512,
"y": 720,
"isEditing": false,
"type": "custom-api",
"icon": "connect",
"category": "action",
"isSelected": false,
"parameters": {
"url": "https://{yoursite}.atlassian.net/rest/api/3/issue",
"method": "GET",
"authType": "None",
"query": "",
"headers": "{}"
},
"description": "Setup template for Custom API Request. This action node makes a custom API request to any endpoint with configurable method, headers, and authentication. Configure credentials, inputs and output mapping before use.",
"error": null,
"isActive": false,
"output": null,
"outputs": {}
}
],
"edges": [
{
"id": "ec75eac6-efd7-4178-a455-6a642b55715c",
"start": {
"id": "01ddd167-8674-41c7-a6ea-e83e5b09885e",
"type": "output"
},
"end": {
"id": "91431c30-673a-4cde-ab07-3494633afe50",
"type": "input"
},
"startX": 800,
"startY": 168,
"endX": 512,
"endY": 360
},
{
"id": "41ab41e9-5a2d-4ced-acf8-9452c5fa7fd6",
"start": {
"id": "91431c30-673a-4cde-ab07-3494633afe50",
"type": "output"
},
"end": {
"id": "d0753634-70aa-4d03-aba0-278d25f704f2",
"type": "input"
},
"startX": 800,
"startY": 360,
"endX": 512,
"endY": 552
},
{
"id": "beb4fa19-cc44-4628-aa5c-165b8004e2c8",
"start": {
"id": "d0753634-70aa-4d03-aba0-278d25f704f2",
"type": "output"
},
"end": {
"id": "6fcc42e5-cb85-408a-a9c6-c60549452ca4",
"type": "input"
},
"startX": 800,
"startY": 552,
"endX": 512,
"endY": 744
}
],
"zoomLevel": 1,
"canvasOffsetX": 0,
"canvasOffsetY": 0,
"isTinyNodeMode": false
}Configure Gmail API
A powerful tool to send, reply, read, organize, and manage attachments in Gmail.
- operation — The Gmail operation to perform. Current example:
Search and Read Emails. - searchQuery — Optional. Gmail search query (e.g., 'from:user is:unread'). If blank, fetches latest emails. Current example:
CONFIGURE_SEARCHQUERY. - maxResults — Maximum number of emails to return. Current example:
1.
Configure Custom API Request
This action node makes a custom API request to any endpoint with configurable method, headers, and authentication.
- url — The URL of the API endpoint Current example:
https://{yoursite}.atlassian.net/rest/api/3/issue. - method — The HTTP method for the request Current example:
GET. - authType — The type of authentication Current example:
None. - query — Query parameters for the request (e.g., 'key1=value1&key2=value2') Current example:
. - headers — Optional headers for the request. e.g., {"Content-Type": "application/json"} Current example:
{}.
Install Inbox Triage
Inbox Triage is a working agent built around Gmail. Install it, point its last step at Jira, and you have this hand-off without building it from an empty canvas.
Runs on your own machine · See what it does
What building this looks like
- Download AGNT Community Core — free and local-first.
- Connect Gmail with one OAuth sign-in and Jira with one OAuth sign-in; both land in the local vault.
- Start from a marketplace workflow, or drop gmail-api and a custom-api node onto the canvas with an agent between them.
- Put an approval gate on anything consequential, then run it — the receipt shows what was read in Gmail and what was written to Jira.
Gmail and Jira — common questions
Can I connect Gmail to Jira without writing code?
No code is required. Add both connections in the vault (Gmail uses one OAuth sign-in, Jira uses one OAuth sign-in), then either install a marketplace workflow for this pair or drag the two nodes onto the canvas and put an agent between them.
How is this different from a field-mapping Gmail to Jira automation?
Mapping tools move data; this reasons about it. Rather than copying a field into Jira, the agent can weigh what arrived from Gmail, classify it against criteria you wrote in prose, draft something new, and act only when it is warranted.
Does my Gmail and Jira data leave my machine?
Your credentials stay in a vault on your own disk rather than in someone else’s cloud. The only calls made are the ones the workflow needs: Gmail, Jira, and your chosen model provider — which can be a local one.
What does a Gmail and Jira run leave behind?
You get an auditable trail rather than a success flag. It shows the Gmail context the agent worked from, the judgment it made about meeting actions become tickets automatically, and the exact change applied in Jira, with approvals attached where you required them.
